Live / Casino
qr44 collects only the account and transaction data needed to operate your wallet, process payments through bKash, Rocket, and Bank Transfer, and keep your records accurate. This policy sets out exactly what we collect, why we hold it, and what you can do about it — availability and obligations depend on your local law and eligible region.
When you open an account with qr44, we collect the information you enter directly: your name, contact details, and the payment identifiers connected to your chosen method — whether that is a bKash mobile number, a Rocket account reference, or the bank details you supply for a Bank Transfer. We also record transaction events: deposit requests, withdrawal instructions, wallet balance changes, and any corrections you submit through the account screen. Device identifiers, browser session data, and IP address logs are retained to maintain session security and to investigate disputes if they arise. We do not sell this information to third parties, and we do not use it to build advertising profiles outside the platform. Retention periods depend on the type of record: transaction logs are kept for as long as regulatory obligations in eligible jurisdictions require, while session logs are cycled on a shorter schedule. If your account becomes inactive, we follow the retention schedule published in the account terms. Your use of the platform constitutes acknowledgement of this policy, subject to applicable local law.
This policy governs the data qr44 holds about you directly. It does not extend to third-party services you reach through links on the site, nor does it override local legal obligations that may apply in your jurisdiction. Review each item below to understand what falls inside and outside its scope.
Data collected when you log in, update your profile, or change your password sits inside this policy. We control how it is stored and who can query it. Steps for reviewing or correcting this data are described in the rights section below.
Every deposit and withdrawal event — including those processed through bKash, Rocket, or Bank Transfer — is logged under this policy. You can view your own transaction history from the account screen at any time.
Session cookies that keep you signed in and analytics tokens that measure page load performance fall within this policy. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Payment providers, game studios, and any external link you follow from qr44 operate under their own privacy terms. Once you leave our platform environment, this policy no longer applies. We cannot speak to how those parties handle your data.
You have practical control over your account data. The account screen shows the personal details we hold on file — name, contact information, and the payment identifiers you have registered, such as your bKash number or Bank Transfer details. If any of that information is incorrect, you can update it directly from the account settings page; for fields that are locked after initial verification, submit a correction request through the support channel and we will action it after identity confirmation. If you want to know what specific data we hold about you, raise a data query via the support route listed in the contact section below. Where local law grants a right to erasure or restriction of processing, note that some records — particularly transaction logs required for financial accountability — cannot be deleted while they remain within the mandatory retention window. All requests are reviewed individually, and we respond through the same channel you used to raise them. Availability of specific rights depends on your jurisdiction and the applicable legal framework.
Open the account screen to see the personal details, payment identifiers, and transaction history we currently hold. The information shown there reflects what is on file at the time you view it.
Update unlocked fields directly in account settings. For verified or locked fields — such as your registered bKash number after KYC — submit a correction request through support and we will confirm the change after identity checks.
If you want a summary of what we hold about you, or you have a concern about how data has been used, contact us through the published support route. We acknowledge queries and reply through the same channel.
Where local law permits, you can request restriction or deletion of non-mandatory data. Transaction records within a mandatory retention window cannot be removed early, but we will confirm the scope of any deletion carried out.
All privacy-related questions should come through the channels listed here. We do not handle data requests over unofficial channels. Use the route that best fits your query — account corrections, data summaries, and deletion requests each have a clear path.
Reach the support team directly from the chat widget on the site. Use this for quick questions about what data we hold or to start a correction request. Availability shown in the chat window at time of access.
For formal data queries or deletion requests, email the address published in the site footer. Include your registered account identifier so we can locate the correct record and respond to the right channel.
The account help section on the site carries answers to common questions about data, cookies, and payment record access. Check there first — many data questions are resolved without needing to contact support directly.
Protecting your account and transaction data is a functional requirement, not a marketing claim. We apply access controls so that only the processes that need your data to operate — payment routing, session management, dispute review — can query it. Retention schedules are set by the type of record, not by convenience.
Passwords are stored in a hashed format and are not visible to support staff. Session tokens expire after inactivity. If you believe your account has been accessed without your knowledge, use the account help page to flag it immediately.
Session cookies keep you signed in and are cleared when you log out or your session times out. Analytics tokens are separated from account data. You can manage or block non-essential cookies through your browser settings at any time.
Transaction records linked to bKash, Rocket, and Bank Transfer deposits and withdrawals are held for the period required under applicable financial accountability rules. You can view your own transaction history from the account screen without needing to request it.
When we update this policy, the revised version is posted to this page with a date stamp. If a change materially affects how we use your data, we will communicate it through the account or support channel. Continued use after the posted date constitutes acceptance.
These questions cover what we hold, how long we hold it, and what you can do. If your question is not answered here, use the support contact routes listed above.
We collect the details you enter at registration: name, contact information, and the payment identifiers you link — such as a bKash mobile number, Rocket account reference, or Bank Transfer details. We also log device identifiers and session data to maintain account security.
Yes. Every deposit and withdrawal event is logged to your account. Open the transaction history section from your account screen to view a record of all payment events, including those processed through bKash, Rocket, or Bank Transfer. No support request is needed to access this view.
Retention periods vary by record type. Transaction logs are held for as long as financial accountability rules in eligible jurisdictions require. Session and browser data is cycled on a shorter schedule. Inactive account data follows the schedule set out in the account terms, which you can review from the account help page.
Access is restricted to internal processes that require it to function — payment routing, session management, and dispute resolution. We do not sell your data or share it with advertisers. Third-party payment providers handle only the data needed to process your specific transaction.
For unlocked fields, update directly in account settings. For locked or verified fields, submit a request through live chat or email support with your account identifier. Deletion requests are reviewed individually; transaction records within a mandatory retention window cannot be removed ahead of schedule.
No. Once you navigate away from the qr44 platform environment — to a payment provider, a game studio, or any external link — this policy no longer covers your data. Those services operate under their own privacy terms. We have no control over how they handle information you provide to them.